The following factors may be considered for developing the evaluation criteria to assess the travel agencies:

General Information
Profile
Copy of IATA Accreditation Certificate

Business References
Major Corporate Clients / Contract Details / Estimated Contract Value
At least three letters of Recommendations

Volume of Sales for the Previous Two Years
Annual number of tickets issued
Annual international air tickets (USD)

Size of Agency
List of name(s) (if any) and address(s) of branch office(s) worldwide and in the region
List of airline(s) (if any) that the agency issues air-tickets on behalf of
List of airline(s) (if any) that the agency sells air-tickets on behalf of

Personnel Competence
Curriculum Vitae of managerial personnel and other full time travel staff members qualified and competent to sell international air transportation

Business Entity of Agency
Ownership (sole owner, partnership, or corporation)

Other information
Reservations are made by: Telephone, fax, Internet, Intranet
Primary type of ticket: Electronic Ticket, Hard Copy
Primary method for ticket delivery: Electronic Ticket, Postal, On site
Additional services and benefits that make the agency unique